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Agile Retrospectives: Make Good Teams Great

Learn Great Techniques To Take Your Retrospectives To The Next Level.
Instructor:
Luke Angel
2,245 students enrolled
English [Auto-generated]
Work With A Distributed Team With Agile
Run Retrospectives
Know What Is The Purpose Of Agile Retrospectives
Talk about what the heck a facilitator is.
Choose an ideal meeting space
Do the five phases of Agile Retrospectives
Identify Issues And find ways to improve them
set goals using SMART criteria
Run Pancake Retrospectives: Hold the Syrup
Ask good questions
Lead the team to Make team decisions
Close out an agile retrospective
Get The Team Talking
Draw Starfish Diagrams

     In this course, Agilisto Luke Angel outlines
    the tools needed to successfully run a great retrospective. Including the five
    phases: setting the right direction, getting all of the issues on the table,
    gathering insights from the team, making decisions, and finally, applying the
    changes. He will make you starfish and then PANCAKE, Yup their as funny as
    they sound buy hey they work, diagrams to identify challenges and
    opportunities for process improvement, and show how to close a retrospective
    with clear action items.

     

    An agile
    retrospective allows a team to continuously improve and get better together.
    This simple practice lets members step back from the day-to-day challenges
    with product delivery. Instead they focus on the team. “What are we doing
    well? What can we do better?” The answers to these questions help the
    team create a more agile mindset. They will be self-organized and more
    productive. Instead of a postmortem at the end of the project, they will have
    health checks throughout the project. 

    Topics include:

    • How To Work With
      A Distributed Team
    • Starting
      Retrospectives – Surprising Topic I Know
    • Purpose Of Agile
      Retrospectives
    • What the heck a
      facilitator is.
    • Five phases of
      retrospectives
    • Choosing an ideal meeting
      space
    • Identify Issues And Ways To
      Improve
    • Setting goals using SMART
      criteria
    • Pancake Retrospectives:
      Hold the Syrup
    • Asking good questions
    • Making team decisions
    • Closing out an agile
      retrospective
    • How To Get The
      Team Talking
    • Starfish
      Diagrams – Yeah it’s a real thing

     

     

Introduction

1
Introduction

Many teams work hard, but they don't have any way to improve. Working harder is great, but you'll gain much more productivity by improving how you work. That's why the end of every sprint agile teams have a retrospective meeting.

Starting Retrospectives

1
Why Have Retrospectives?

Retrospectives have been around since the beginning. After running the agile manifesto, the alliance listed out several core principles. These principles clarified the shorter agile values. One of the principles says that at regular intervals the team should reflect on how to become more effective, then adjust their behavior. So the team should reflect, tune and adjust. In many ways, the retrospective is about the team being agile with their own improvement. They use the same ideas to turn their efforts inward to reflect on how they can be a better team.Typically, the team will meet for 2 hours on the last day of every sprint. 

2
Retrospectives: The Five Phases

A retrospective meeting is not an informal gathering. It should be well run, very structured. That's why many teams have a dedicated facilitator. A facilitator is usually someone outside the team. It may be an agile coach or someone who specializes in retrospectives.

3
Why Meeting Spaces Matter

Retrospectives depend on many set up details. This is true more than any other Agile event. There's a lot of details that really matter. It matters who attends. It's also important who's not attending. It's important who facilitates your retrospective. It's also extremely important where you have your retrospective. The facilitators should work hard to make sure that everyone feels safe and engaged.

4
Identify, Understand, Improve

Retrospectives depend on many set up details. This is true more than any other Agile event. There's a lot of details that really matter. It matters who attends. It's also important who's not attending. It's important who facilitates your retrospective.

5
The Retrospective Facilitator

 Sometimes, a retrospective's misused. Some teams just use the session as a way to vent their frustrations. Other teams just use it as a small get together. They focus on their accomplishments and only bring up a few items that could be improved. After a while, the team starts to lose sight of the intended purpose. That's why some organizations have independent facilitators. Their job is to come in and run the retrospective. They help the team get the most out of the time. Sometimes they're consultants.

6
Working With Distributed Teams

Even very agile organizations can't fight the allure of a distributed team. Less expensive overseas labor markets are an easy way to cut costs. Also, many organizations like the ability to reach out and hire global experts. Either way, there's a good chance that your agile team will have at least one offshore developer.

7
The Prime Directive

Like many Agile practices, a good retrospective depends on a self-organized team. The team needs to accept responsibility for their improvement. That's why Norm Kerth created a short retrospective mission that he called the Prime Directive. The Prime Directive should be taken very seriously. Don't think of it like the original Star Trek's Prime Directive. The team shouldn't discard this directive whenever it may cause problems. Instead the Prime Directive is a pledge. It's a shared understanding about how to work together. Some facilitators even suggest reading out the directive at the beginning of each retro.

It's a little strange to see a team do this.

8
Starting Retrospective Quiz

How To Facilitate a Retrospective

1
How To Get The Team Talking

Every so often, something will happen which captures everyone's attention. Maybe it will be a big legal decision, an election, or a natural disaster. Afterwards you'll see experts talking on television. People will write articles. People at work will tell their own version of the story. When this happens, you might notice that it seems like no one person can tell the whole story. People only have their piece of the picture. They'll have their perspective of what happened.

2
The Starfish Diagram

A starfish is one type of chart you can use for your retrospective. The diagram shows the team how they can improve. The starfish has five equal sections. Each of these sections is a category. The categories are Keep doing, Less of, More of, Stop doing, and Start doing. The dividing lines look like a starfish. To use the starfish, each person identifies an item they'd like to discuss. One team member might like the way the team holds their standups. In the retrospective, they would create a note called "Having Efficient Daily Standups".

They'd put that activity in the Keep doing section of the starfish.

3
Get S.M.A.R.T.
4
Pancake Retrospectives: Hold the Syrup

The starfish diagram is great for open-ended retrospectives. It's a simple chart, and it works well for many teams. It has the benefit of being broad but not too directed. It doesn't limit the team's agenda. Still, there are times when the team needs a little bit more guidance. This is especially true for newer teams. For these teams, it might be better to have a PANCAKE Retrospective. Unfortunately, this retrospective doesn't include a short stack of buttery, fluffy goodness.

5
Facilitate Quiz

Getting Better Insights

1
Simulate Reflection With Games

 Some organizations don't like the idea of playing retro games. It seems unprofessional. It's different from the traditional corporate image. It's important to show that retrospectives are about creative reflection. It's about coming up with ideas to improve the process. 

2
Asking Good Questions

Even during a retrospective, teams don't usually spend their time asking the right questions. It makes sense. Most Agile teams are filled with developers and managers. These professionals have spent most of their careers providing answers. They're not usually hired to be inquisitive. If they ask questions, they may even look less qualified. If you search one of the job listing sites, you'll see how most organizations hire teams. Search for words such as expert, solution and experience, then search for words such as curious, inquisitive or learn.

The second search will give you much fewer results. The first search would probably include most of the listings. What this suggests is that teams are not rewarded for being good at questioning. The problem is, without good questions it's very difficult to find real process improvement.

3
Why, Why, Why, Why, Why - The Five Why Technique

One of the goals in a retrospective is to find ways to improve the process. The starfished almost always has items the team wants to do less of, start doing, or stop doing. Yet identifying the challenge is only the first step. The team still needs to find action items so they can figure out how to make the process better. Fortunately, agile uses some of the same tools as lean manufacturing. Remember, that lean software development is still considered under the agile umbrella. That means that many of the items in the lean tool kit also work for agile.One of the oldest is the 5 Whys Technique. The 5 Whys Technique is used to find the root cause of a process failure.

4
Insights Quiz

Making Team Decisions

1
Create clear action items

Closing Out the Retrospective

1
Follow up on actions items

Conclusion

1
Next Steps

Extras

1
Agile Checklists

While we recognize that there are allot of creative, non-repetitive, variable work in agile development projects, many work items, ceremonies, and activities can benefit from systematic, reproducible and standardized tasks test and options that can be captured in customizable checklists prepared and used by empowered agile teams.

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