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Building & Managing High-Performing Teams

Because as a leader you're only as successful as your team
Instructor:
Brenda van Camp
19 students enrolled
English [Auto-generated]
You will gain an in-depth understanding of the 7 conditions that are required to build a high-performing team
You will develop an actionable plan to turbo-charge your team's performance based on your detailed review of your team's performance against the 7 conditions for building and sustaining a successful team
You will be able to improve your team's collaboration by helping your team members better bridge & leverage cultural and personality differences

As a leader, we achieve our organizational goals through the work of our people. But that is easier said than done. To achieve your vision, your people will have to work together, which involves a great number of challenges.

Irrespective of your people’s individual expertise, motivation, and emotional intelligence, the sum of their parts is usually smaller than the whole, unless you as the leader have carefully created the required conditions for them to work effectively together.

That is the topic of this class: We will together explore what the 7 conditions are that you as a leader need to create to help your people to come together as a team and enable them to work together successfully.

Building and sustaining a successful team is like making a soufflé: it requires careful attention to many details – omit one and your soufflé will fail.

Similarly, the 7 aspects of successful team management, which we will discuss in this class are not a list from which to choose some and ignore others. They are interdependent. Together these 7 conditions provide the framework for your team to succeed. Omit one of them and your team may not outright fail, but will likely trip or falter at some point.

We have broken these 7 conditions for building and sustaining a successful team into 2 parts. The first 3 conditions show you how to enable a group to become a team. The next 4 conditions focus on what you need to do to enable a team to operate successfully.

Introduction

1
Introduction

How A Group becomes A Team

1
Condition 1: Develop a compelling, common team purpose

After completing this lecture students will know how to create a shared purpose which truly motivates team members to work together and try their best.

2
Condition 2: Define and agree a clear set of team performance goals

After watching this mini-lecture students will have a better understanding of how to operationalize the team's shared purpose into actionable performance goals

3
Condition 3: Agree on an explicit approach of how to get the work done

After watching this mini-lecture students will understand the importance of guiding their team through a process to clarify what each person brings to the team and what each person will do to contribute to the team's pursuit of its shared purpose

4
Exercise: Turning Your Group Into A Team

How a team operates successfully

1
Condition 4: Create a deep sense of cohesion

This mini-lecture provides an introduction to the key issues that can stand in the way of a sense of cohesiveness between team members

2
Dimension 1: Communicating

After watching this mini-lecture students will have gained a better understanding about key cultural differences in communication preferences and will have gained some actionable tips on how to better bridge such differences when working in a team with members from different cultures.

3
Dimension 2: Giving feedback

After watching this mini-lecture students will have gained a better understanding about key cultural differences in how people from different countries are trained to give feedback and will have gained some actionable tips on how to better bridge such differences when working in a team with members from different cultures.

4
Dimension 3: Persuading

After watching this mini-lecture students will have gained a better understanding about how people from different countries have different customs for how they tend to use reasoning to persuade others. By the end of the lecture they will have gained some actionable tips on how to better bridge such differences when working in a team with members from different cultures.

5
Dimension 4: Leading

After watching this mini-lecture students will have gained a better understanding about how people from different countries have different customs for how they relate to people in higher positions. By the end of the lecture they will have gained some actionable tips on how to better bridge such differences when working in a team with members from different cultures.

6
Dimension 5: Deciding

After watching this mini-lecture students will have gained a better understanding about how people from different countries have different customs for how they go about decision making. By the end of the lecture they will have gained some actionable tips on how to better bridge such differences when working in a team with members from different cultures.

7
Understanding your team’s personality differences

After watching this mini-lecture students will have gained a better understanding of how to successfully raise awareness among a group of people about their differences in culture and personalities, and guide them through a process to discover how they can bridge and even leverage those differences.

The last 3 conditions

1
Condition 5: Create a culture of helpfulness

After watching this mini-lecture students will have gained an understanding of how to introduce a culture of "helping" into their teams

2
Condition 6: Foster an environment conducive to learning

After watching this mini-lecture students will have gained a better understanding of what they as a leader need to do to create a psychologically safe environment for others to continue to learn and try new things.

3
Condition 7: Enable Extreme X-Team Communication

After watching this mini-lecture students will have gained a quick understanding of how communication plays a key role in a team's ultimate success

4
Wrap up
5
Exercise: Part 2 of How To Make You Team Operate More Successfully

Download Class Syllabus

1
Downloadable syllabus with complete class transcript & all exercise worksheets
2
Exercise: Part 1 of How To Make You Team Operate More Successfully
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Certificate of Completion