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Business English Course for ESL Students

Learn essential Business English vocabulary for presentations, meetings, negotiations, phone calls, e-mails, and more!
Instructor:
Shayna Oliveira
8,113 students enrolled
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Understand and use hundreds of common English words used in business
Speak English during meetings, phone calls, presentations, letters, and other situations at work

If you are learning English for your job or career, then the Business English Course is for you! It will help you communicate better in everyday professional situations.

This intermediate-level English course contains 40 lessons focusing on essential vocabulary and practical phrases for the workplace.

The lessons contain video, audio, and text, and there are also plenty of exercises to help you review and practice your Business English!

The course is divided into four sections:

Business English Basics

  • Vocabulary for daily wori
  • English for interviews
  • Talking with colleagues
  • Phone calls
  • Giving presentations

Business English Intermediate Topics

  • English for meetings and negotiations
  • Networking & small talk
  • Letters & e-mails
  • Discourse markers to improve the flow of your written and spoken English

English for Different Business Areas

  • English for management & customer service
  • How to talk about finance, retail, and marketing
  • Vocabulary for manufacturing and safety

Business English Specializations

  • English for computers and the medical field
  • Legal and environmental issues
  • Non-profit organizations
  • Entrepreneurship

Course also includes:

  • Quizzes and Progress Tests
  • Lessons on Business English idioms
  • Downloadable audio and text

Business English Basics

1
Essential Job Vocabulary
Let’s begin by answering the question, “Where do you work?” This seems like a simple question, but there are many ways to answer it. You’ll also learn key vocabulary words regarding jobs and employment.
2
Essential Job Vocabulary Quiz

Practice the key vocabulary from Lesson 1

3
English for Interviews
Today you’re going to learn the most common questions asked in job interviews – and some tips for answering them in English. First, let’s learn some vocabulary for finding a job.
4
English for Interviews Quiz

Fill in the correct word in these interview phrases.

5
Around the Office

In this lesson, you’ll learn vocabulary for people and things in the office. You’ll also learn some phrases for interacting with colleagues.

6
Around the Office Quiz

Complete the sentences with the correct word.

7
Company structure, careers, and compensation

The top person in the company is the president. The president can also be called the CEO. This stands for “Chief Executive Officer.” In today’s lesson, you’ll learn vocabulary for job titles and words for talking about salary and benefits.

8
Company structure, careers, and compensation Quiz

How well do you remember the vocabulary from the lesson?

9
Telephone English (Part 1)

Many students, even at the advanced level, HATE talking on the phone in English. This lesson will teach you phrases that you can use with confidence in any phone call.

10
Telephone English (Part 1) Quiz

How well do you remember the phrases from the lesson?

11
Telephone English (Part 2)

What if you call somebody and they’re not available? You’ll have to leave a voicemail message on their answering machine or cell phone – so today you’re going to learn 5 simple steps to leaving a great voicemail in English.

12
Presentations

Have you ever given a presentation in English? If you have, you know it can be quite difficult to think of the right words with the pressure of everyone watching! Don’t worry, because in this lesson you’ll learn a number of English phrases that will help your presentations sound polished and professional.

13
Lesson 7: Presentations Quiz

Complete each presentation phrase with the best word!

14
Numbers and trends

Numbers were one of the first things you probably learned in English class – but many students have difficulty saying very big and very small numbers in English. In this lesson, you’ll practice saying complicated numbers and learn how to talk about trends.

15
Business Idioms (Part 1)

Slang is almost never used in business English, but idioms are often used in conversations and e-mails – so I’m going to introduce you to some common idiomatic expressions. Note: The quiz is in the downloadable lesson text!

16
Progress Test 1
Are you ready to see how much you’ve learned in the Business English Course so far? Check your progress with this 50-question test!

Business English Intermediate Topics

1
Letters and E-Mails (Part 1)

In this lesson, you’ll learn a simple 3-part structure to use in any business letter or e-mail. Before we begin, I want to remind you of two important characteristics of business communication.

2
Letters & E-mails (Part 1) Quiz

Complete these sentences with the best word.

3
Letters and E-Mails (Part 2)

When writing a business letter or e-mail, it’s important to have correct punctuation and capitalization because this helps your writing look professional. In this lesson, we’re going to review the rules for capitalization and punctuation marks in English.

4
Meetings

Today you’re going to learn almost 100 practical English phrases to use in meetings. Many of them – such as the phrases for expressing opinions, agreeing, and disagreeing – can also be used in other situations outside of work.

5
Meetings in English Quiz

Test your memory of the phrases for meetings.

6
Project Development & Time Management

Today we’ll be talking about project development and time management. This vocabulary is important because all jobs require efficient use of time and resources.

7
Project Development & Time Management Quiz

Review and practice the vocabulary from the lesson.

8
Networking & Small Talk

“Small talk” refers to casual conversations that people have in order to pass the time and get to know each other. It can help you develop social connections with co-workers and business associates.

9
Networking & Small Talk Quiz

How well do you remember the phrases from the lesson?

10
Discourse Markers (Part 1)

Discourse markers are words or short phrases that help connect ideas. They are often difficult to define or translate; instead, they show relationships between ideas or express the speaker’s attitude.

11
Discourse Markers (Part 2)

Today we’re going to go into much more detail on how to use discourse markers in sentences – since many students know the words, but make mistakes with the word order or sentence formation.

12
Negotiation & Contracts

Negotiation is the ability to communicate with different people (who have different interests) with the goal of finding a win-win situation: a solution that benefits everyone. Having good negotiation skills is important for resolving conflicts and reconciling differences of interest in business, politics, and everyday life.

13
Negotiation & Contracts Quiz

Perfect your phrases for talking about negotiations and contracts!

14
Business Idioms (Part 2)

Today’s lesson will teach you 12 more idioms related to business. Let me remind you of the steps for our idioms lessons. Note: The quiz is in the downloadable lesson text.

15
Progress Test 2

You’re now halfway through the Business English Course! Review
the vocabulary from Lessons 12-20 with this progress test.

English for Different Business Areas

1
Management & HR

manager supervises a group or team of people. The employees “under” the manager are called the manager’s subordinates, and they report to the manager – meaning they are under his/her supervision.

2
Management & HR Quiz

Practice the vocabulary from the lesson!

3
Finance

This lesson is divided into five parts – banking, loans, investments, taxes, and accounting. The first four parts contain vocabulary that is useful for everyone, even if you don’t work in the financial sector – and the last part will have some terms that are specific to accounting.

4
Money & Finance Quiz

How well do you remember the financial vocabulary?

5
Strategy, Competition, & Analysis

The world of business is competitive, and companies need to have solid strategies in order to achieve their objectives.

6
Strategy, Competition, & Analysis Quiz

Review and practice the vocabulary from the lesson!

7
Marketing & Advertising

Every day, we see hundreds of advertisements (called ads for short). We see commercials on TV. We see billboards next to the road. We see posters on walls. And we receive brochures and pamphlets on the street.

8
Marketing & Advertising Quiz

Review and practice the vocabulary from the lesson!

9
Manufacturing & Shipping

Manufacturing is the process of making products. There are many different industries (areas of activity) that manufacture products. Here are a few examples.

10
Manufacturing & Shipping Quiz

Review and practice the vocabulary from the lesson!

11
Retail & Pricing

Retailers are the stores that sell products directly to the consumers or end users (the regular people who buy and use the items). There are different kinds of retailers.

12
Retail & Pricing Quiz

Review and practice the vocabulary from the lesson!

13
Sales & Customer Service

A person who works in sales can be called a salesperson, salesman/saleswoman, or sales representative (sales rep for short). In this lesson, we’ll learn phrases for selling products and helping customers.

14
Sales & Customer Service Quiz

Review and practice the words and phrases from the lesson!

15
Safety & Insurance

Workers in many jobs deal with hazards (dangers), so it’s important to have good safety practices. In this lesson, we’ll learn about possible dangers in the workplace and how workers can protect themselves from injury (being hurt) and illness (becoming sick).

16
Safety & Insurance Quiz

Review and practice the vocabulary from the lesson!

17
Business English Idioms (Part 3)

Let’s learn more business idioms! You’ll need to interact with the idioms by guessing their meanings from the context. Choose the option that you think is the best definition for the idiom, and then wait for the answer to find out if you were correct. Note: The quiz is in the downloadable lesson text.

18
Progress Test 3

Review and practice the vocabulary and phrases from Lessons 21-29.

Business Specializations

1
Computers & IT

Learn vocabulary related to computers, programs, and technical problems.

2
Computers & IT Quiz

Test your basic technical vocabulary

3
Medical & Dental English

Today’s lesson is an overview of vocabulary used in medicine and dentistry. Even if you don’t work in these areas, you’ll learn many useful words for talking about health problems and treatments in English.

4
Medical & Dental English Quiz

Review and practice the vocabulary from the lesson!

5
Science

Let’s begin by talking about the scientific method – the process that scientists use for exploring the natural world and making new discoveries.

6
Science Quiz

Identify the profession of the speaker of each statement.

7
Art, Fashion, & Design

Which is your favorite medium (type) of art? There’s drawing, which is done with pencil, pen, or charcoal on paper: Painting involves applying paint to a canvas with a brush.

8
Art, Fashion, & Design Quiz

Choose the correct word to complete each sentence.

9
Legal Issues

There are two main areas of law – criminal law and civil law. Criminal law deals with crime and punishment, whereas civil law involves settling disputes (resolving conflicts) between individuals and/or organizations.

10
Legal Issues Quiz

Review and practice the vocabulary from the lesson.

11
Environmental Issues

In this lesson, we’re going to look at three major environmental issues – pollution, endangered species and deforestation, and energy consumption.

12
Environmental Issues Quiz

Review and practice the vocabulary from the lesson

13
Non-Profit Organizations

There are many different types of non-profit organizations, but in this lesson we’re going to focus on charitable organizations (usually called charities), which focus on helping people, animals, and the environment.

14
Non-Profit Organizations Quiz

Review and practice the vocabulary from the lesson.

15
Entrepreneurship & Acquisitions

Entrepreneurship refers to creating, starting, and running a new business, and a person who does this is called an entrepreneur. Entrepreneurs must be innovative and willing to take risks.

16
Entrepreneurship & Acquisitions Quiz

Review and practice the vocabulary from the lesson!

17
Business Idioms (Part 4)

Welcome to our final business idioms lesson! Try to guess what these 12 expressions mean from the context. Note: The quiz is in the downloadable lesson text.

18
Progress Test 4
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