4.08 out of 5
4.08
396 reviews on Udemy

Develop Effective Team Leaders

An Overview of Coaching, Mentoring and Conflict Management
Identify team leaders' skill requirements
Facilitate the learning opportunities of team leaders to enhance performance
Coach team leaders to help them develop skills and gain confidence

This course imparts the ability to build effective team leaders. It also includes a section on implementing coaching and mentoring strategies and processes and evaluating the impact of coaching on the employee and the organisation. You will also learn methods to communicate effectively in the workplace by gaining an understanding of the causes of conflicts that arise. The course covers brings you through the different signs and stages of conflict and the section closes with a brief but succinct coverage of the different strategies you can use to resolve conflict.  You will also learn about the barriers to effective communication.  

Introduction

1
Welcome!

Conflict Management

1
Teams and Conflict Management
2
Conflict Management - Introduction
3
Signs and Stages of Conflict Explained
4
Signs and Stages of Conflict - A Simple Illustration & Review
5
Conflict Resolution Strategies
6
Engaging the Experts - Conflict Management

Barriers to communication

1
Barriers to Communication - Introduction
2
Barriers to Communication - Internal Barriers
3
Barriers to Communication - External Barriers
4
Barriers to Communication - Socio-Cultural Barriers
5
Engaging the Experts - Barriers to Communication at Organisational Level
6
Engaging the Experts - Barriers to Communication at Group Level
7
Engaging the Experts - Barriers to Communication at Individual Level

e-Quiz 1

1
e-Quiz 1

Coaching and Mentoring

1
Coaching and Mentoring Explained
2
Coaching and Mentoring - Key Skills
3
Engaging the Experts - Coaching and Mentoring Part 1

Training Needs Analysis and Capability Development

4
Engaging the Experts - Coaching and Mentoring Part 2
5
Coaching - Evaluation

e-Quiz 2

1
e-Quiz 2
You can view and review the lecture materials indefinitely, like an on-demand channel.
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
4.1
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396 Ratings

Detailed Rating

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30-Day Money-Back Guarantee

Includes

2 hours on-demand video
Full lifetime access
Access on mobile and TV
Certificate of Completion