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Health Communication Mastery: Module 1

Achieve mastery in your health communication and business
Instructor:
Health Communication Mastery Module 1
16 students enrolled
English [Auto-generated]
Identify the communication skills necessary to conduct a successful one-to-one consultation, presentation or webinar in a health-related environment
Develop an enhanced awareness of the communication components that can affect client engagement
Make informed decisions in their communication with full knowledge of their effects.

What is Health Communication Mastery: Module 1? 

Health Communication Mastery (HCM) Module 1 is a bespoke, step-by-step programme for health practitioners to improve their communication in a 1-to-1 consultation, presentation and telecommunication settings. 


Who delivers HCM Module 1? 

HCM was created by and is delivered in video and written format by Rick Miller, a practicing Clinical & Sports Dietitian and Dimitrios Loukakis, a voice and communication specialist. 

What can I expect from HCM Module 1?

As the student you can expect to find:

  • Step-by-step HD videos covering all the elements needed to master your communication skills in one-to-one consultations, presentations and telecommunications (such as a webinar). 
  • Professional actors demonstrating the skills Rick and Dimitri talk about in the videos, showing incorrect practice and how to correct it. 
  • Additional resources to support the video content such as: flowcharts for decision making. 

Why choose HCM Module 1? 

Effective communication skills are a vital business tool for health practitioners. It helps to build healthy relationships between practitioners and clients by promoting trust and compassion.  Effective communication also forms the building blocks of an engaging and inspiring presentation or webinar. It is therefore is key to increasing client satisfaction and retention, and should be mastered by any health practitioner who wants their business to succeed.    

However, it is rare to find communication skills courses that are bespoke for health practitioners. In addition, the vast majority of health practitioner courses have only very small amount of communication training, leaving health practitioners under-equipped in this area of their practice.  

Rick and Dimitrios understand the communication needs of health practitioners and have combined forces to create Health Communication Mastery module 1: A step by step video course designed to create solutions to everyday communication challenges faced by most health practitioners today. 

If you want to achieve mastery in your communication and and success in your business, look no further than Health Communication Mastery: Module 1, and serve your clients better. 

Prologue

1
Welcome to Health Communication Mastery Module 1


Consultations: What Do I Look Like?

1
Costume Department


2
Your Scaffolding

   

3
Windows to the soul


4
Face Your Mirror
5
Set the Scene


Consultations: What Do I Sound Like?

1
Clear Speech for a Clear Message


2
Welcoming Melody
3
1 Breath, 1 Thought


4
Nobody is chasing you


Consultations: What Do I Think About?

1
Greetings
2
Listening

One of the greatest gifts you can give to your clients is to listen to them. Offer your client your undivided attention. Breathe as they speak and allow them to finish their sentence. Give them space and time. 

True and focused listening can:

1. Allow your client to feel like they are being heard. This will enable them feel more at ease and encourage them to be more open.  

2. Give you time to think ahead and find the right words to express your next thought.

3. Help you find solutions for each client case. The words they use to describe a pain, or an emotion may determine the path that you take towards solving problems.

Needless to say that looking at your notes or typing as the client speaks, or even interrupting your client halfway through their thoughts will have the opposite effects, so see how you can minimise that. 

So, listen and serve your clients better. 

Presentations: What Do I Look Like?

1
Your Scaffolding


2
Windows to the Soul


3
Give it space

Presentations: What Do I Sound Like?

1
Clear Speech for a Clear Message
2
Welcoming Melody
3
1 Breath, 1 Thought
4
Nobody's Chasing You
5
Can you hear me at the back?


  

What Do I Think About?

1
Death by Powerpoint
2
What's the story?


3
What's My Question?
4
Excitement is Key


Telecommunications: What Do I Look Like?

1
Eyes on the prize


Telecommunications: What Do I Sound Like?

1
Clear Speech for a Clear Message
2
Welcoming Melody
3
1 Breath, 1 Thought
4
Nobody's Chasing You

Telecommunications: What Do I Think About?

1
Check Your Tech
2
Good Day My Friend


Chapter 4: The U Factor

1
The U Factor


You can view and review the lecture materials indefinitely, like an on-demand channel.
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
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Includes

2 hours on-demand video
Full lifetime access
Access on mobile and TV
Certificate of Completion