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How to Manage & Influence Your Virtual Team

Learn step-by-step tips that help you get things done with your virtual team by increasing trust and accountability
Instructor:
Hassan Osman
3,944 students enrolled
English [Auto-generated] More
Improve communication and collaboration with your virtual team
Build trust with your team members
Have more effective virtual meetings
Increase accountability and engagement among the team
Understand how to choose the right technology tools for effective collaboration
Know exactly how to assign tasks to your team members to get things done

** Over 3,500+ successful students have taken this course**

Start managing your virtual team more effectively today.

This course is packed with step-by-step tactics that help you discover the psychological secrets of persuasion & communication that influence your virtual team members to do what you want them to do.  

You’ll also build trust and accountability without wasting time on useless technology tools, frustrating meetings or countless back & forth emails. 

+++++++++++++++++++++++++++ 

Virtual teams are the future

If you manage a virtual team today, then you’ll probably continue to do so for the rest of your career. 

If you don’t, then you probably will in the next 5 years. 

Learning how to manage people you don’t see face-to-face is an important skill that you need regardless of what industry you’re in. 

With “How to Manage & Influence Your Virtual Team” you will learn the psychological secrets of persuasion and communication that influence your virtual team members to do what you need them to do. 

The course will also help you increase the level of trust and accountability among your team members, while reducing the time you spend on frustrating meetings, useless technology tools, and back-and-forth emails. 

At the end of each lecture in the course, you’ll get specific, actionable steps that you can implement immediately

In addition, you’ll also get downloadable sample scripts and templates that you can simply copy & paste and use with your own virtual team. 

The course contains the following sections

  • The Psychology of Communication in Virtual Teams: Psychological strategies to effectively communicate with your team and reduce ambiguity and miscommunication

  • Principles of Behavior Change: Four strategic principles that will change your team’s behavior to get things done

  • Tactics of Influence & Persuasion: Step-by-step tactics that influence your team members to do what you need them to do

  • Managing Virtual Meetings Effectively: How to have fewer meetings while increasing their effectiveness at the same time

  • Choosing and Evaluating the Right Technology: A simple framework to choose and evaluate the right technology tools to use with your virtual teams

  • Building Trust in Virtual Environments: A methodical blueprint to increase the level of trust among your virtual team

  • Killer Email and Phone Techniques: Powerful email and phone techniques that you can use to influence your virtual team members

What is different about this course? 

There are a lot of courses about managing virtual teams. Here are three reasons why this one is different 

Reason #1: Tactics, not just strategies 

Most courses about virtual teams focus on high-level strategies and theories. 

Very few actually give you the tactics that you need to implement those strategies. 

In this course, I’ll show you how to apply the management tactics to your own situation. You’ll get step-by-step techniques and scripts that will save you a lot of time in managing your virtual team. 

In other words, you will get answers to both those questions: 

  -What do I need to do? 

  -How  do I do it? 

Moreover, every video also has a “Summary of Actions” slide at the end that summarizes the course lecture for you, and tells you exactly what you need to do as a next step. Basically, you’ll learn everything about virtual team management in simple steps.

Reason #2: Proven Science-based Research 

For the course, I did a ton of science-based research about powerful psychological and productivity studies in the areas of influence and management. 

Some of the research references include studies from the Harvard Business School, Kelley School of  Business, and McKinsey Global Institute

I also reference studies from international bestselling books such as “Influence: The Science of Persuasion,” “Made to Stick,” and “The Tipping Point,” among others. 

I’ve tested the findings from those references myself, and selected what works and what doesn’t in virtual teams. 

So you will get the absolute best of the best concepts that work for you and your team. 

Reason #3: Practical insights that work (not just theory) 

I’ve been managing virtual teams for over 15 years, both as an entrepreneur and as a senior project manager. 

In fact, I still work as a remote program manager, and my full time job is to manage virtual teams across the world to deliver highly complex projects (note: I work for Cisco Systems, but all views are my own and not those of Cisco). 

Unlike most courses that are taught by professors who have studied this space from a purely theoretical view, you’ll be getting a unique perspective on how to manage people remotely from someone who does this for a living. 

In short, the course will help you: 

  • Communicate more effectively and build trust with your team

  • Stop worrying about being caught up in pointless day-to-day details

  • Save valuable time spent on useless meetings and back & forth emails

  • Choose the right technology tools and techniques for effective team collaboration

  • Influence  your team to be accountable for getting tasks accomplished

NOTE for Project Management Professional (PMP) certification holders 

This course qualifies for 3 Professional Development Units (PDUs) under the Project Management Institute’s (PMI’s) “Education” requirement. After you’re done with the course, you will get a “Certificate of Completion” from Udemy, which you can use as evidence for PMI. All 3 hours can be claimed under the “Leadership” category.

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Student Testimonials:

★★★★★ I’ve been managing virtual teams for three years and still found some great gems in this course! I especially liked the first three modules (Communication, Behavior Change, and Persuasion) as well as the Trust module. They added some theory and words to tactics that I’d been using in the past, and condensed some useful tips into easy actions – like the trust formula and the “good” way to answer a question.” – Nina Wroniak

★★★★★ I’m doing my MBA online, and although group projects feature prominently, the university gave no guidance on how to conduct virtual teamwork. I’m really glad to have taken Hassan’s course, and have recommended it to other students in my program to make our groupwork more productive. – Astrid Tiefholz

★★★★★ “This course was great because it really explained the evidence behind the tips he was giving. Each section was developed in a clear way and a clear connection to the larger goal. I am excited to implement the things I’ve learned on the team I work with.” – Joy Anderson

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30 Day Money Back Guarantee

If you are not satisfied with the course for any reason, you may return the course within 30 days of the purchase date.

Ready to Enroll?  

Click on the “Buy Now” or “Enroll Now” button in the top right corner of this page and start learning how to effectively manage and influence your virtual team today. 

Introduction

1
Welcome to the Course

In this welcome video, I give you a quick overview of what the course is about.

2
Course Overview

In this course overview lecture, I discuss:

  • What the course objectives are and what you're going to learn
  • Who the course is for
  • What is included in the course
  • An overview of the course outline and a description of each section
3
A Quick and Important Note

The Psychology of Communication in Virtual Teams

1
Communication is Everything

In this lecture, I discuss the following:

  • An overview of the "Psychology of Communication in Virtual Teams" module
  • The #1 reason why managers fail at managing virtual teams
  • The importance of communication in remote team settings
  • The common issues faced by virtual teams
2
The Pyramid of Communication

In this lecture, I discuss the following:

  • The main challenge of virtual teams
  • The team proximity spectrum
  • The pyramid of communication
  • How to increase intimacy and cohesion among your team members
3
The Curse of Knowledge

In this lecture, I discuss a powerful concept called "The Curse of Knowledge" and how it affects the way you communicate with your virtual team. I also discuss ways in which you can avoid being negatively affected by it to improve communication.

4
The 3 Responses to Questions

In this lecture, I discuss the 3 types of responses to questions in virtual settings: The Good, The Bad, and The Ugly, and I give specific examples of how to answer the "Good" way.

5
Module 2: Short Quiz

Let's test what you learned in this module (feel free to skip this if you're not into quizzes)

Principles of Behavior Change

1
Intro to the Principles of Behavior Change

In this lecture, I discuss an overview of the "Principles of Behavior Change" module, the 4 power principles of behavior change, and what you should know about those principles when managing your virtual team.

2
The Power of Deadlines

In this lecture, I discuss the following:

  • Parkinson's law and why we procrastinate
  • The positive effects of setting deadlines with your remote team
  • The 3 rules for setting deadlines
3
The Power of Assigning Responsibility

In this lecture, I discuss the following:

  • The bystander effect and how responsibility gets diffused in virtual teams
  • Why it's extremely important to assign responsibility to your team members
  • The 3 rules for assigning responsibility
4
The Power of Specific Tasks

In this lecture, I discuss the importance of being very specific with your task assignments, and the 2 rules for how to assign tasks to your remote workers.

5
The Power of Writing

In this lecture, I discuss the following:

  • The mysterious power of writing things down
  • The advantages of writing tasks out to your virtual team
  • The 2 rules for writing tasks down
6
Module 3: Short Quiz

Let's test what you learned in this module (feel free to skip this if you're not into quizzes)

Tactics of Influence & Persuasion

1
Intro to Tactics of Influence and Persuasion

In this lecture, I discuss an overview of the "Tactics of Influence and Persuasion" module, and what you'll learn in the upcoming lectures.

2
Cialdini’s 6 Principles of Influence (Part 1 of 2)

In this lecture, I discuss the first 3 principles of Robert Cialdini's 6 Principles of Influence (Reciprocation, Commitment & Consistency, and Social Proof), and how you can apply those principles to influence your virtual team members.

3
Cialdini’s 6 Principles of Influence (Part 2 of 2)

In this lecture, I discuss the next 3 principles of Robert Cialdini's 6 Principles of Influence (Authority, Liking, and Scarcity), and how you can apply those principles to influence your virtual team members.

4
The Influential Power of One Word

In this lecture, I discuss Ellen Langer’s Xerox Study and the influential power of the word "because."

5
6 Steps to Ensure Commitment

In this lecture, I discuss a detailed 6-step process that ensures 100% commitment by your team members to get things done. I also include a downloadable sample script (pdf) that you can use with your own team.

6
How to Know What They’re Really Thinking

In this lecture, I discuss how to find out the truth from your virtual team members. I also talk about a powerful 2 step process, which includes a list of 4 specific questions that you can ask someone to know what their thoughts are.

7
Module 4: Short Quiz

Let's test what you learned in this module (feel free to skip this if you're not into quizzes)

Managing Virtual Meetings Effectively

1
Intro to Managing Virtual Meetings

In this lecture, I discuss an overview of the "Managing Virtual Meetings" module, and talk about the two major problems with meetings in virtual environments.

2
Before the Meeting

In this lecture, I discuss the five things you should do before every meeting, and how to manage everyone’s expectations through a well-crafted meeting agenda. I also include a downloadable meeting agenda template (Microsoft Word format) that you can use with your own team.

3
During the Meeting

In this lecture, I discuss the five things you should do during every meeting, and how to facilitate your meetings to keep everyone focused on their tasks. I also include a downloadable meeting minutes template (Microsoft Word format) that you can use with your own team.

4
After the Meeting

In this lecture, I discuss the two things you should do after every meeting, and how to follow up with your team to make sure they are committed to getting their actions completed.

5
Meeting Scheduling Guidelines

In this lecture, I discuss the four best practices for scheduling meetings, and how to use batching to greatly reduce the number of your status meetings with your virtual team.

6
Module 5: Short Quiz

Let's test what you learned in this module (feel free to skip this if you're not into quizzes)

Choosing and Evaluating the Right Technology

1
Intro to Choosing and Evaluating the Right Technology

In this lecture, I discuss an overview of the "Choosing and Evaluating the Right Technology" module, and talk about why technology is overrated in virtual teams.

2
Why Choosing the Perfect Tool is Hard

In this lecture, I discus the 4 reasons why choosing the perfect technology tool for managing and collaborating with your team is hard.

3
The 7 Golden Rules for Choosing Your Technology

In this lecture, I discuss the 7 rules for choosing your technology, and how to use those rules as a framework to help you decide which technology is best for your remote team.

4
The Ultimate List of Virtual Team Tools

In this lecture, I discuss a list of 40+ technology tools that you can choose from to use with your remote workers – categorized under 10 different functions:

  • Collaboration Tools
  • Project Management Tools
  • Document Storage/ File Sharing Tools
  • Meeting Tools
  • High-End Video Conferencing Tools
  • Video & Audio Conferencing Tools
  • Instant Messaging Tools
  • Document Co-creation Tools
  • Social Network Tools
  • Scheduling Tools

I also include a downloadable list (in pdf format) with links to all those tools for easy reference.

5
Module 6: Short Quiz

Let's test what you learned in this module (feel free to skip this if you're not into quizzes)

Building Trust in Virtual Environments

1
Intro to Trust in Virtual Teams

In this lecture, I discuss an overview of the "Building Trust in Virtual Meetings" module, and talk how a lack of trust in virtual teams affects performance.

2
The Secret Formula for Trust

In this lecture, I discuss the secret formula for building trust in virtual teams (Trust = Reliability + Likeability), the objective of every manager, and the one-word rule for increasing trust.

3
How to Increase Reliability

In this lecture, I discuss 4 tactics you can use to increase reliability by your virtual employees.

4
How to Increase Likeability

In this lecture, I discuss 5 tactics you can use to increase likeability by your virtual team members.

5
Module 7: Short Quiz

Let's test what you learned in this module (feel free to skip this if you're not into quizzes)

Killer Email and Phone Techniques

1
Intro to Email & Phone Techniques

In this lecture, I discuss an overview of the "Email and Phone Techniques" module, the talk about the shocking amount of time we spend on email.

2
5 Strategies for Managing Email Overload

In this lecture, I discuss 5 strategies that help you manage your own email load when communicating with your virtual team.

3
6 Killer Email Tactics That Get Things Done

In this lecture, I discuss 6 email tactics will help you minimize miscommunication issues among your virtual team.

4
How to Use Your Voice to Your Advantage

In this lecture, I discuss the 4 things to focus on that will help you improve how you use your voice to keep your audience engaged.

5
How to Leave the Perfect Voice Message

In this lecture, I explain how to effectively leave voice messages by analyzing and dissecting a sample perfect voice message.

6
Module 8: Short Quiz

Let's test what you learned in this module (feel free to skip this if you're not into quizzes)

Conclusion & Wrap Up

1
Conclusion & Wrap Up

In this lecture, I discuss the summary of the course, and talk about the next steps after completing the course.

You can view and review the lecture materials indefinitely, like an on-demand channel.
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
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