4.5 out of 5
34 reviews on Udemy

How To Start Your Own Cleaning Business

This online course is over 8 hours and covers everything you have to do to start or run a profitable cleaning business
Natalia Nicholson
146 students enrolled
English [Auto-generated]
everything you have to do as a start up business to Start Your Own Cleaning Business
We will give you a FREE electronic took kit with all necessary paper work and guidance that you will need to get your cleaning business started, and reduce the time and money that it would take to become operational
How To Avoid Failure
Different Types Of Cleaning
Supplies and Equipment Required Within Domestic & Commercial Cleaning
Sales and Marketing Techniques Within The Domestic & Commercial Cleaning Sector
Customer Service
Operations & Logistics Within Domestic & Commercial Cleaning Sector
Finance & Accounting
Profit Margins & Pricing
HR & Recruitment
Government Contracts
Business Administration

The cleaning industry is a popular choice for franchisors and there are many opportunities out there to buy a readymade and branded model in owning a cleaning business. If you don’t want the overhead cost associated with a cleaning franchise, and prefer the freedom and flexibility from your own business model, then this online cleaning course is well-suited for you!

Running a cleaning business of any profitable size requires precise and accurate administrative skills. You will be juggling hundreds or even thousands of clients as well as cleaners, so operations and logistics are key along with a sound knowledge of health & safety procedures.

As a FREE BONUS we will  provide you with samples of all our forms, agreements, records, information booklets, presentations, telephone scripts and marketing materials etc…  You are free to copy and customise these for your use only.  Nothing has been left out.  




Starting any kind of business is a daunting experience. The cleaning industry is especially difficult to understand and requires the expertise and guidance of someone who has been in industry circles for a long time. This course will guide you through the various stages of starting and running a cleaning business, the industry requirements and unwritten rules. It also gives tips on how to deal with situations unique to the cleaning industry.

How To Avoid Failure

Roughly 20 percent of businesses survive past the first year, a statistic that has been constant for several years now. Most of this is because of poor approaches and a failure to understand the industry. Module 2 tackles some of the most common sources of failure in starting your own business and covers the following:

  • The dangers of procrastination
  • The failure cycle & how to stay out of it
  • How to develop a vision that pull you into the future
  • Preferred reality conditioning
Different Types Of Cleaning

There are different types of cleaning businesses one can start. In module 3, the instructor will do a comprehensive analysis of all the cleaning business options available. The module will cover:

    • Domestic cleaning
    • Contract cleaning
    • After build/construction
    • Kitchen cleaning
    • One-off cleaning

      At the end of the module, one should understand the pros and cons of every type of cleaning business, and how to determine which one is appropriate for them to start depending on their time, investment, cash-flow, location, size of the team and skills.

      Supplies and Equipment

      The effectiveness of every cleaning exercise and the business in general depends on how efficient and appropriate one’s supplies and equipment are. This module covers the following aspects of supplies and equipment:

        • Requirements in every area of cleaning
        • Sourcing: where to buy, how to gauge value and compare prices
        • Making the hire versus buy decision
        • How to use supplies and equipment in every area of the cleaning business
        • Supplies and equipment storage options
        • Wastage and dilution rates
        Sales & Marketing (Part 1)

        This module will deal with offline sales and marketing techniques for a business, including the following:

        • Directory listings
        • Cold calling
        • Leaflet dropping
        • Door to door marketing
        • Print marketing
        Sales & Marketing (Part 2)

        This module will explain the different online and digital marketing techniques and options available. It will cover the following;

        • The importance of a website
        • What your website should look like
        • Content on you should have on your website
        • SEO marketing
        • Email marketing
        Sales and Marketing (Part 3)

        Branding is the overall mental image or perception that a customer has when they hear about the business. This section will explain how to create and maintain brand image, and how marketing activities fit into the company image and brand.

        Customer Service

        Success in the service industry extends beyond the actual service to how one treats the customer. In a highly competitive industry, this might be the difference that puts your company above the competition. This section will handle the following aspects of customer service;

          • Signing Up Clients and Managing them From Start to Finish
          • Structuring Clients
          • Terms & Conditions
          • How to Obtain Client Trust
          • Managing Clients & Making Sure They Understand
          • Managing Contractors and Sub Contractors
          • Service Level Agreements
          • Cleaning Specifications
          • Contract Books
          • Managing Customer Complaints
          • Supervising
          Operations & Logistics

          A cleaning business basically involves a series of likely repetitive processes and activities. This module will outline the management and organization processes around these operations and how to run a tight ship. The section will also cover the legal and licensing requirements, including COSHH, PPE, CHAS, Insurance and the Data protection Act.


          Business administration is an often overlooked area, one that ends up being the downfall of many businesses. This module will deal with different part of company administration, from whether to be a sole trader or limited company to how to prepare and handle quotes, contracts, Invoicing, client & staff packs and time sheets.

          Finance & Accounting

          At the end of the day, business is all about profit-making. Financial and accounts management are therefore extremely important. This section will guide you through the basics of competitive pricing and how to plan pricing around the time spent doing a job. It will also cover important finance and accounting elements of the cleaning business like:

          • Pricing
          • Payment term
          • Types of payment
          • Time Keeping
          • Bookkeeping
          • Cash Flow
          • Government Funding
          • How to Pay Your Taxes
          • CIS - Construction Industry Scheme
          • VAT
          Profit Margins & Pricing

          This module is a continuation of the previous module; it goes into specifics on how to price cleaning jobs for different types of cleaning and how to calculate profit margins considering the different requirements. It will cover:

            • Profit margins for time based cleaning
            • Profit margins for contract cleaning
            • Profit margins for domestic cleaning
            • Profit margins for commercial cleaning
            HR & Recruitment

            As the business grows, there will be greater need for and reliance on other people to work for the company and represent the business to the client. This module will handle the following:

              • Search and recruitment techniques
              • Interviewing
              • Vetting and training
              • Employment laws and regulations: PAYE and self employed
              • Obtaining employee trust
              • Cleaner specifications for the different types of cleaning businesses
              • How to prepare an operative handbook
              • Employee assessment
              Government Contracts

              Government contracts are lucrative, but there are different rules required when bidding and operationalizing them. This module explains how government contracts work and where to find information on them. It also explains how to approach the tendering process and how to put together a tender.

              Q & A

              Every business person has unique needs and concerns; this section allows you to ask any pressing questions and seek clarification about areas you might want more information on.

              Free Tool Kit - TemplateDocuments

              Here you will find a FREE electronic took kit with all necessary paper work and guidance  that you will need to get your cleaning business started, and reduce the time and money that it would take to become operational.  This will  allow you to focus on increasing your customer base, and ensure that you will avoid the pitfalls of a new cleaning or existing cleaning business.  

              You can view and review the lecture materials indefinitely, like an on-demand channel.
              Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
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              8 hours on-demand video
              1 article
              Full lifetime access
              Access on mobile and TV
              Certificate of Completion