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Management Coaching : Become an Effective Coaching Manager

Coach your Employees to better Performance & Excellence with these Management Coaching & Communication Skills
Instructor:
Ramon Janssen
1,045 students enrolled
Improve your ability to manage, coach and communicate
Create better alignment of employees personal and the organizational goals
Manage your team successfully and meet your objectives
Improve your Management & Leadership abilities and facilitate change
Close the gaps between current and desired performance and outcomes
Encourage employee’s independence and initiative

Do you (or do you want to) manage employees? Have you ever wondered how to get better performance out of those you manage? Are you unsure if you are communicating effectively with your employees? If you answered “yes” to any of these questions, then this course is for you!

Leadership and management responsibilities have changed dramatically. In order to be an effective manager in increasingly fast-paced and complex organizational environments, coaching has become essential. In this course, you will learn what coaching is, how to coach and how to communicate when you coach.

How You Will Benefit   

•    Improve your ability to coach and communicate

•    Create better alignment of employees personal and the organizational goals

•    Manage your team successfully and meet your objectives

•    Encourage employees independence and initiative

•    Be ready to move on to higher management positions, earning more respect and financial freedom


WHAT OTHER STUDENTS ARE SAYING

“This course was really professionally done. The modules were well-organized and the content was easy to absorb and pertinent to my work. After this course, I will be adjusting the way I do meetings with my team members by using what I learned here.”   – Kate P

Good course going through [a] method of holding development meetings with staff.”  –  Kimberlee R.

“This is an amazing course. Lots of insight into management development, why managers are so resistant to change and how to get the most out of our employees. Very practical with some great supporting materials. I highly recommend it for anyone who wants to improve as a manager.”  –  Charles C.

Good management is the key to maximizing human potential
Every employee can achieve higher levels of performance, including your average and best performers. What they need is a manager who can coach: someone who can routinely carry out effective face-to face meetings and observe, assess, and interact in ways that develop and maximize their individual effectiveness in other words Managing as a Coach. This course provides the tools to help you realize their potential and level of performance and get the most out of your team.

The key factor in employee engagement and motivation is: the relationship between the manager and the managed. 

It is what takes place at the moment of contact or communication between the manager and the employee that is the key factor of performance, effectiveness, productivity, output and profitability of an organization.

The top managers and leaders of today are those who are capable of producing extraordinary performance from ordinary people. 

That’s why I created this program. Because you DO NOT learn this in business schools.    

The program is the result of decades of my own management coaching experience, education, reading and studying from the best and brightest and putting it into practice. I overcame all of these obstacles by myself. It took me a long time to figure all of this out.   

My mission is simple: “I want you to be more successful by developing yourself to the next level of leadership.”   

Management Coaching course content   

During this management coaching course we will cover the most important aspects of communicating and coaching your direct reports. You will learn:   

  • To understand WHY we are currently not getting more out of our employees? 

  • The most Common Employee Management Issues

  • Reasons why managers find it so difficult to change

  • How managers should alter their approach

  • Why traditional management systems don’t work anymore

  • What coaching is and why it is important

  • The coaching ground rules to become more successful

  • The 2 essential steps in a one-on-one meeting & coaching program

  • How to set up and run ongoing one-on-one coaching meetings

  • How to structure a coaching meeting

  • 10 key communication principles to make you more successful

  • 5 step communication approach to use in the actual meeting. (What to do/say step by step)

  • Exercises, examples, stories and worksheets that will help you to understand where you are and how you  can improve yourself   

Step by step, practical workshop approach   

I’d like to invite you into this elite program, where I give you advanced management training and success resources.   

This course is like a “management workshop”, we will walk through a step-by-step process giving you high-quality successful one-on-one communication and coaching methods. I have compressed all the knowledge in easy-to-apply steps.   

You can use these methods immediately after the training. And If you do as I teach you will start to see significant results.

Imagine what it would feel like if you could start seeing changes in motivation and performance in a few months. You would be less stressed and have more time for other things. Maybe you can even start thinking of a next step in your career. Or you may be rewarded for the better performance with more salary or bonuses.   

So if you’re ready to learn all about how to be a more effective and valued manager using coaching techniques, join us as we explore more successful managing through coaching!

Start today!

LET YOUR LEADERSHIP FLOURISH!!

What will I learn? (Short overview of the course Content)

1
Introduction: What will I learn...

In this short video I'll give you an exact overview of the topics we're going to talk about. What will I learn!

  • To understand WHY we are currently not getting more out of our employees?  
  • The most Common Employee Manager Issues
  • Reasons why managers find it so difficult to change
  • How managers should alter their approach
  • Why traditional management systems don’t work anymore
  • What coaching is and why it is important
  • The coaching ground rules to become more successful
  • The 2 essential steps in a one-on-one meeting & coaching program
  • How to set up and run ongoing one-on-one coaching meetings 
  • How to structure a coaching meeting
  • 10 key communication principles to make you more successful
  • 5 step communication approach to use in the actual meeting. (What to do and say step by step)
  • Exercises, examples, stories and worksheets that will help you to understand where you are and how you can improve yourself

Good Luck!

2
The Biggest Coaching Mistakes Managers Make

In this lecture you will learn what the biggest coaching mistakes are that managers make and how to deal with those mistakes.

3
Download your eBook now!

Download your eBook now!

If you want to improve your results from this course or you want to have a summary available for use after this course. 
Then download a copy of the course presentations that provides you with all the information used in the course….

Current Employee Motivation and Engagement issues

1
Introduction

Introduction for the first section of the program. 

The Current Employee and Engagement issues that Managers face.
Understand WHY we are currently not getting more out of our employees.
The most Common Employee Manager Issues. Reasons why managers find it so difficult to change

2
Current Situation
The Current Employee and Engagement issues that Managers face.

  • Some shocking statistics on employee engagement and motivation
  • Understand WHY we are currently not getting more out of our employees. 
  • The most Common Employee Manager Issues. 
  • Reasons why managers find it so difficult to change
3
My Story and Summary

I talk about my experience as a manager and some of the challenges I faced.

4
Insight Exercise

Insight Exercises help you to get a better idea about your current situation and motivate you to take action and apply the things you learn. This to help you become a better manager or leader and to improve your performance.

How the changes in Society and Companies influence a new style of management

1
Introduction

Introduction: How changes in society and companies influence the knowledge society.

  • The shift to a knowledge society
  • Introduction of The Knowledge Worker
  • Characteristics of a knowledge work(er) 
2
Knowledge Workers

Introduction of knowledge worker, knowledge society, workers and our approach and an Insight Exercise.

  • Introduction: How changes in society and companies influence the knowledge society.
  • The shift to a knowledge society
  • Introduction of The Knowledge Worker
  • Characteristics of a knowledge work(er)
3
Summary and additional material

What Peter Drucker Knew About 2020

For Drucker, the newest new world was marked, above all, by one dominant factor: “the shift to a knowledge society.”

https://hbr.org/2014/10/what-peter-drucker-knew-about-2020

How should managers alter their approach to succeed

1
Introduction

We need a new approach to deal with the current workforce. The "old" style management ways are not effective anymore. We need a new style of management and leadership!

  • How should managers alter their approach to succeed? 
  • Traditional versus New Management
  • We need a mechanism where a Manager and an Employee interact with each other and focus on:
  • Introduction of One-on-One meeting program
  • What is a One-on-One meeting program
2
Traditional management and new management

We are going deeper in the following topics:

We need a new approach to deal with the current workforce. The "old" style management ways are not effective anymore. We need a new style of management and leadership!

  • How should managers alter their approach to succeed? 
  • Traditional versus New Management
  • We need a mechanism where a Manager and an Employee interact with each other and focus on:
  • Introduction of One-on-One meeting program
  • What is a One-on-One meeting program
3
Summary and Management styles of the past

Summary of this section plus additional information from Forbes.

An article about 3 Management Styles Belonging In The Past.

Beyond Carrots And Sticks: scientific evidence has proven that what motivates knowledge workers is no longer carrots and sticks.

The Manager Coach

1
Introduction

The most successful Managers and Leaders are also good coaches. This is the introduction video to the section that is going to talk about:

  • Manager/Leader-Coach
  • What is coaching?
  • Why is coaching important?
  • Executives stated coaching benefits
  • Main Coaching Ground rules
  • Insight exercise
2
What is Coaching , why is it important and what are the the benefits.

The most successful Managers and Leaders are also good coaches. This is the introduction video to the section that is going to talk about:

  • Manager/Leader-Coach
  • What is coaching?
  • Why is coaching important?
  • Executives stated coaching benefits

3
Coaching ground rules and "the Manager Coach"

The most successful Managers and Leaders are also good coaches.

  • Main Coaching Ground rules! Very important principles!
  • Insight exercise

Insight Exercises help you to get a better idea about your current situation and motivate you to take action and apply the things you learn. This to help you become a better manager or leader and to improve your performance.

4
Coaching summary plus additional article

Summary of the section that deals with the Manager Coach and why coaching is important. Also an additional from the Harvard Business Review called : "You Can’t Be a Great Manager If You’re Not a Good Coach"

If you have room in your head for only one nugget of leadership wisdom, make it this one: the most powerfully motivating condition people experience at work is making progress at something that is personally meaningful. If your job involves leading others, the implications are clear: the most important thing you can do each day is to help your team members experience progress at meaningful work.

One-on-one Meeting Program

1
Introduction

This it the Introduction to the One-on-One meeting Program. We're going to look at:

  • What is a One on one meeting program
  • Look at research that has shown the benefits
  • How do you implement a program like this?
  • A two step implementation of the management communication and coaching
  • What are the managers objections 
  • What are the main benefits (this is maybe a surprise.....)
  • An Insight exercise
2
What is a One-on-One Meeting program and research on programs like this

The One-on-One meeting Program. We're going to look at:

  • What is a One on one meeting program
  • Look at research that has shown the benefits

Research has shown big Improvements Implementing a One-on-One Meeting program.

3
One-on-One Meeting Program Step 1

Step 1 of the program a Role-negotiation session

  • What is a role negotiation session and why is it important to use this first step to create better performance.
4
One-on-One Meeting Program Step 2

Step 2 of the program Ongoing One-on-One Meetings!

  • Main objectives
  • what's it not
  • Frequency
  • Objections
  • Overall benefits
5
Objections and Benefits

In this short video an overview of the 

  • Objections and Benefits of a program like this.
  • an Insight Exercises
    To help you to get a better idea about your current situation and motivate you to take action and apply the things you learn. This to help you become a better manager or leader and to improve your performance.
6
Summary and my experience with coaching

Summary on this Section and a personal story on this topic.

Meeting Basics, Structure and the Agenda

1
Introduction

Introduction

2
Meeting Basics and Structure

We're going to take a deeper look at the meeting Basics (attitude,behavior) and the structure of a meeting that you as a manager have with your direct report.

3
Meeting Agenda

What exactly are we going to talk about when we have a meeting with our employee? In this lecture we will take a look at the items you can put on the agenda. The goals is to keep the meetings effective and results have to come from the meetings.

4
Insight Exercise

Insight Exercises help you to get a better idea about your current situation and motivate you to take action and apply the things you learn. This to help you become a better manager or leader and to improve your performance.

Successful and effective communication

1
Introduction

10 key communication principles to make you more successful

In the end it's all about communication so you want to get this right! These are the principles that will help you in your meetings with employees to get to more motivated and engaged!

2
10 key Principles for Successful and Effective Communication (Part 1)

We're going to look at the first 5 principles of the 10 key communication principles to make you more successful.

In the end it's all about communication so you want to get this right! These are the principles that will help you in your meetings with employees to get to more motivated and engaged!

3
10 key Principles for Successful and Effective Communication (Part 2)

We're going to look at the number five to 10 of the 10 key communication principles to make you more successful.

In the end it's all about communication so you want to get this right! These are the principles that will help you in your meetings with employees to get to more motivated and engaged!

Structure of effective communication

1
Introduction

Introduction video: You can structure your communication during you meeting in a way that makes it natural, easy and effective to improve performance. In this module we going to take a look how exactly to do this.

What to say, how to say it. This is the structure that helps you through a whole coaching session.

2
Structure of your communication during a meeting

You can structure your communication during you meeting in a way that makes it natural, easy and effective to improve performance. In this module we going to take a look how exactly to do this.

What to say, how to say it. This is the structure that helps you through a whole coaching session. I'll show you step by step how to do it.

3
Summary of Effective communication

A summary on effective communication and an extra article on How To Manage The Knowledge Workers On Your Team

The Five Step Coaching Communication Cycle

1
Introduction

In this introduction video I'll introduce the The Five Step Coaching Communication Cycle. 

  • A cycle that you can use in your management communication meetings.
  • The cycle enables you to go through your conversations with much more easy and focus
2
5 step communication coaching cycle

In this video I'll show you exactly how to use the The Five Step Coaching Communication Cycle. 

  • A cycle that you can use in your management communication meetings.
  • The cycle enables you to go through your conversations with much more easy and focus

Cultural and individual coaching differences

1
Introduction

In this last section I want to talk to you about coaching of different kinds of people in different kinds of cultures and needs.

Some managers say that they can not coach there employees because their employees are different and they cannot be coached. I disagree and I'll tell you why.

2
Human needs

We're going to look at Maslow's Hierarchy of Needs. To show you that employees are not so different:

  • Everyone wants to  feel valued and involved.
  • Basic psychology tells us that: Employees need to evolve as their life changes.
3
Cultural Differences

You can coach in different kinds of cultures as a manager or leader. But you need to adapt.

  • There are cultural differences and that’s where the adaptation of coaching needs to be applied
4
Individual Differences

How to deal with different knowledge and abilities?

In this module we're going to look at how you can adapt to this. 

You've made it!!

1
Well Done!!

Congratulations!

You've run the course and finished it! There are no secret of success. It is the result of preparation, hard work and learning from failure. Well done!

A lot of people would like to move mountains, but few of them are willing to practice on small hills. Congratulations on completing this first stage of your future career!

I hope to see you back in the future!

LET YOUR LEADERSHIP FLOURISH!

PS I've added also a link to a great TED talk called Lead like the great Conductors. This gives you a good idea how to behave as a leader

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