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Management Crash Course: Tactical Training for New Managers

Master Real World Management Skills -- Practical Exercises to Help You Tackle the 7 Challenges that Every Manager Faces
Instructor:
Frank Visciano
2,819 students enrolled
English [Auto-generated]
Be prepared to confront the most frequent (and challenging!) management moments that every leader encounters.
Build and grow high-performing teams that are agile, learning machines -- constantly experimenting, learning, iterating, and improving.
Balance the competing demands of management and execution, and master the awkward art of delegation.
Spot common performance patterns and tailor your management approach to different types of performers, from top talent to struggling misfits.
Avoid the Top 10 Feedback Fails, giving constructive, actionable feedback in difficult situations in order to help your team grow and improve.
Set concrete, actionable goals for your team, employees, and cross-functional initiatives.
Establish a foundation of trust that you can leverage to manage across teams effectively and painlessly.
Create an interview process that helps you hire the best talent.
Practice exercises that will help you navigate the painful but inevitable process of employee terminations.

When I first became a new manager just over 5 years ago, I was thrilled.  But fairly quickly, my excitement and pride gave way to new anxieties — I was underprepared, overwhelmed, and felt like an imposter.  Unfortunately, I now realize that I wasn’t alone.  Most new managers are not equipped to tackle the challenges they will face shifting into their new management roles.  This course aims to fix that.

After managing teams ranging from sales to marketing to operations over the last several years, I am finally making the practical management course that I wish I’d been given on day one.  I have surveyed hundreds of new managers and recent graduates from the Stanford MBA program, and I’ve identified 7 New Manager Moments that each and every new manager encounters over their careers, but is almost never ready to handle. 

Through practical exercises, tactical tips, community interaction, and lectures based on real world management war stories, you’ll become a successful manager by learning from my own personal mistakes.  The course includes a 30 day no questions asked money back guarantee, access to the instructor for Q&A, networking with a global community of new managers, and lifetime access with new content added periodically.

This course will cover:

  • Hiring 101 (including creating the perfect interview process)
  • Firing 101 (tactical tips to prepare yourself for the most high stakes conversation that a manager will confront)
  • Adapting your leadership style to different types of performers (top performers, cultural misfits, and everything in between)
  • Frameworks and approaches for giving feedback and handling difficult conversations
  • Managing without authority, including across teams
  • Setting goals that fit your team’s needs
  • Delegation, and juggling the competing demands of management and execution

This course is not a high-level course on management philosophy.  It is a course for new managers, by a new(ish) manager.  It is a practical handbook on how to go from a new manager to someone that is able to adapt to any situation, but ready to confront the most common challenges you’ll no doubt face.  

After taking this course, you’ll face the road ahead as a manager with confidence and a tactical tool kit that can serve as a reference manual for anything that comes ahead.

Welcome!

1
An Introduction to the Course
2
How to Get the Most Out of the Course (DON'T SKIP!)

Delegation 101: Juggling Management and Execution

1
Where's Your Head At?
2
Case Study: Delegation #Bossfail
3
Delegation Best Practices: Progressing Though the 4 Phases of Your Career
4
Tactical Tips for Delegation

Hiring 101: Creating the Perfect Interview Process

1
Where's Your Head At?
2
Interview Process Can Be Sexy!
3
Interview Best Practices: Getting Ready to Hire
4
Interview Best Practices: Perfecting the Interview Process
5
Interview Process Survey
6
Tactical Tips for Hiring

Goal Setting 101: Establishing Goals to Meet Your Team's Needs

1
Where's Your Head At?
2
Case Study: My Goal Setting #Bossfail
3
Goal Setting Best Practices: Identifying Your Goal Needs
4
The "Why?" of Goals

Take the following quiz to test your understanding of the purpose of goals for your team.

5
Goal Setting Best Practices: Assessing Your Team's Essential Attributes
6
Goal Setting Best Practices: Adjusting Your Settings
7
Tactical Tips for Setting the Right Goals for Your Team

Flexible Leadership: Adapting to Different Performers

1
Where's Your Head At?
2
Case Study: My Performance Management #Bossfail
3
Performance Management Best Practices: Competence vs. Culture
4
Performance Management Best Practices: Improving Performance of a Culture Star
5
Performance Management Best Practices: Avoid the Dark Side of a Talented Terror
6
Tactical Tips for Dealing with Different Performers

Giving Difficult Feedback: Avoiding Common Feedback Fails

1
Where's Your Head At?
2
Case Study: Top 10 List of Feedback Fails
3
Feedback Best Practices: People Pleasers Perish
4
Feedback Best Practices: SBI Feedback Framework
5
Tactical Tips for Giving Difficult Feedback

Managing Across Team: Building Trust and Alignment Without Authority

1
Where's Your Head At?
2
Case Study: Cross-functional Choose Your Own Adventure
3
Cross-functional Choose Your Own Adventure (CFCYOA)
4
Cross-functional Best Practices: The 6 Different Foundations for Trust
5
Tactical Tips for Managing Across Teams

Firing 101: Meeting Your Toughest Management Challenge with Confidence

1
Where's Your Head At?
2
Case Study: Firing Role-play Prep
3
Case Study: The Amazing Awkwardness of Roleplaying
4
Tactical Tips for Termination

Wrap Up

1
Thank You!
2
Bonus Lecture: Additional Resources for Managers
You can view and review the lecture materials indefinitely, like an on-demand channel.
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
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30-Day Money-Back Guarantee

Includes

3 hours on-demand video
1 article
Full lifetime access
Access on mobile and TV
Certificate of Completion