4.58 out of 5
4.58
76 reviews on Udemy

Managing Employees Young & Old (Multi-Generation Mgmt)

Get to know the different generations, learn their advantages, build strong teams, and build generational bridges.
Instructor:
LearnSmart LLC
769 students enrolled
English
After having completed this course, you will be familiar with the four distinct age demographic groups and their general behavioral characteristics. You will know how to manage and get the best out of a staff made from different generations.
You will understand the distinctiveness of the generation that grew up using technology and know how to leverage it to its full extent. You will be familiar with the different behaviors, attitudes, characteristics and priorities of each of the four generational groups. And you will know how to build generational bridges that drive better results.
This course qualifies for 5.50 PDU educational hours toward existing certified PMP® from PMI.org

Welcome to Managing Employees Young & Old (Multi-Generation Mgmt) from LearnSmart.

LearnSmart is Project Management Institute (PMI)® Global Registered Education Provider (REP 3577). This course qualifies for the above credit hours toward the PMP® or CAMP® training contact hours or toward maintaining your current certification. Thus meeting the Professional Development Unit (PDU) requirement necessary to continue their PMP® Certification or for experienced project managers wanting to brush up on their education.

If you’re interested in becoming an accomplished project manager, this training will give you valuable real-life project management techniques. Learn the skills you need to be an effective project manager – this course qualifies for 5.50 PDU credit hours toward your PMP® certification from PMI.

Course Overview:

At no other time in U.S. history has the workforce been as generationally diverse as it is currently, comprising four distinct age demographics across numerous ethnic and racial lines — the Silent Generation, Baby Boomers, Generation X, and Generation Next. Learn all about the workforce generations as you dive into generational behavior in the workplace and how you can leverage the talents and skills of all four generational work forces to boost the motivation, morale, and job performance of everyone in your organization. See the benefits of understanding and appreciating the generational mix and how to best to work as team and develop these unique workplace environment that is conducive to bringing out the best that they have to offer.

Course Breakdown:

Section 1: In the pre-assessment quiz you’ll face questions from all sections of this project management training. Test your current knowledge and know your strengths and weaknesses.

Section 2: Understand the clear breakdown of the four distinct age demographics across numerous ethnic and racial lines — the Silent Generation, Baby Boomers, Generation X, and Generation Next.

Section 3: It only takes a little conscientious effort to bridge generational gaps before you start experiencing positive results. Developing Generations will show you the benefits of understanding and appreciating the generational mix between the Silent Generation and the Baby Boomer Generation, as well as the attributes and attitudes that each generation brings into the workplace.

Section 4: Now that virtually every business has “gone digital,” we are even more reliant upon those who grew up with the technology, and can use it to do more – better and faster than we ever thought imaginable. In this section, you will see how best to work with Generations X and Next, to establish a workplace environment that is conducive to bringing out the best that they have to offer. In many ways, you have access to tomorrow’s experts today, and that is an opportunity that should not go to waste.

Section 5: Cross-generational teams, or those made up of members of different generations, have a unique set of benefits and challenges. Ultimately, as the manager, it is up to you to help ensure that team members are able to work together effectively.

Section 6: When you understand the basic distinctions of the workforce generations comprising your employed staff, you can begin reaping the benefits by putting that knowledge to good use. It only takes a little conscientious effort to bridge generational gaps before you start experiencing positive results. Developing Generations will show you the benefits of understanding and appreciating the generational mix, as well as the attributes and attitudes that each generation brings into the workplace.

Section 7: As a short Final Exam, these questions ties all the above sections in a quick review of key concepts.

Recommendations:

Learn from others! Here are some reviews from the participants enrolled in this course (Click on reviews to see full list of reviews)

  • Smart method to learn – This course is helpful and using smart way to motivate thinking and understanding. The instructor has a professional delivery method, and the he materials are interesting and creative specially the flashcards and the exercises — Ibrahim Alsayed
  • This course is of high quality – This course will let you become a PMP and CAMP master and it will explain you every concept. The instructor is highly engaging and highly motivating. Can’t be better. Thank you — Saber Tlili
  • Excellent class! — I already have my PMP, but wish I had this class as a study tool prior to taking the test. I am confident that a person who studies the materials presented in this course should have no problem with the exam. I took the class for the PDUs to keep my certification up. On completion of the class I followed the instructions, and had no problem registering the credits with PMI — Robert Vroom

® PMI, PMP, and CAMP are a registered trademarks of the Project Management Institute, Inc.

1
Orientation Video

Pre-Assessment

1
Pre-Assessment

Workforce Generations

1
Introduction to Workforce Generations

Attached are some recourses to supplement your learning, they can be used at any time during the course.

2
Understanding Generational Behavior

Attached are some recourses to supplement your learning, they can be used at any time during the course.

3
Chapter 1 Quiz
4
The Silent Generation

Attached are some recourses to supplement your learning, they can be used at any time during the course.

5
Baby Boomers

Attached are some recourses to supplement your learning, they can be used at any time during the course.

6
Generation X

Attached are some recourses to supplement your learning, they can be used at any time during the course.

7
Generation Next

Attached are some recourses to supplement your learning, they can be used at any time during the course.

8
Summary

Attached are some recourses to supplement your learning, they can be used at any time during the course.

Leading Silents and Boomers

1
Introduction

Attached are some recourses to supplement your learning, they can be used at any time during the course.

2
Working with the Silent Generation

Attached are some recourses to supplement your learning, they can be used at any time during the course.

3
Silent Generation Learning Styles

Attached are some recourses to supplement your learning, they can be used at any time during the course.

4
Training the Silent Generation

Attached are some recourses to supplement your learning, they can be used at any time during the course.

5
Developing Business Relationships with the Silent Generation

Attached are some recourses to supplement your learning, they can be used at any time during the course.

6
Chapter 1 Quiz
7
Baby Boomers

Attached are some recourses to supplement your learning, they can be used at any time during the course.

8
Baby Boomer Learning Styles

Attached are some recourses to supplement your learning, they can be used at any time during the course.

9
Training Baby Boomers

Attached are some recourses to supplement your learning, they can be used at any time during the course.

10
Developing Business Relationships with Baby Boomers

Attached are some recourses to supplement your learning, they can be used at any time during the course.

11
Chapter 2 Quiz
12
Integrating Older Generations with Other Employees

Attached are some recourses to supplement your learning, they can be used at any time during the course.

13
Effects of Age Discrimination on Older Generations

Attached are some recourses to supplement your learning, they can be used at any time during the course.

14
Resolving Work Conflicts of Silents and Baby Boomers

Attached are some recourses to supplement your learning, they can be used at any time during the course.

15
Benefits of Teaming Silents and Baby Boomers

Attached are some recourses to supplement your learning, they can be used at any time during the course.

16
Future Trends of Silents and Baby Boomers

Attached are some recourses to supplement your learning, they can be used at any time during the course.

17
Summary

Attached are some recourses to supplement your learning, they can be used at any time during the course.

Multi-Generational Leadership (GenX and Next)

1
Introduction

Attached are some recourses to supplement your learning, they can be used at any time during the course.

2
What Younger Workers Value Most

Attached are some recourses to supplement your learning, they can be used at any time during the course.

3
Benefits of Working with Generation X

Attached are some recourses to supplement your learning, they can be used at any time during the course.

4
Generation X Learning Styles

Attached are some recourses to supplement your learning, they can be used at any time during the course.

5
Training Generation X

Attached are some recourses to supplement your learning, they can be used at any time during the course.

6
Developing Business Relationships with Generation X

Attached are some recourses to supplement your learning, they can be used at any time during the course.

7
Chapter 1 Quiz
8
Benefits of Working with Generation Next

Attached are some recourses to supplement your learning, they can be used at any time during the course.

9
Generation Next Learning Styles

Attached are some recourses to supplement your learning, they can be used at any time during the course.

10
Training Generation Next

Attached are some recourses to supplement your learning, they can be used at any time during the course.

11
Developing Business Relationships with Generation Next

Attached are some recourses to supplement your learning, they can be used at any time during the course.

12
Chapter 2 Quiz
13
Providing Job Flexibility

Attached are some recourses to supplement your learning, they can be used at any time during the course.

14
Managing Generations X and Next

Attached are some recourses to supplement your learning, they can be used at any time during the course.

15
Bringing Out the Best in Generations X and Next

Attached are some recourses to supplement your learning, they can be used at any time during the course.

16
Summary

Attached are some recourses to supplement your learning, they can be used at any time during the course.

Cross-Generational Teams

1
Benefits of Cross-Generational Teams

Attached are some recourses to supplement your learning, they can be used at any time during the course.

2
Issues of Cross-Generational Teams

Attached are some recourses to supplement your learning, they can be used at any time during the course.

3
Chapter 1 Quiz
4
Protocols to Guide Team Interaction

Attached are some recourses to supplement your learning, they can be used at any time during the course.

5
Resolving Cross-Generational Team Challenges

Attached are some recourses to supplement your learning, they can be used at any time during the course.

6
Future Trends Specific to Cross-Generational Teams

Attached are some recourses to supplement your learning, they can be used at any time during the course.

7
Summary

Attached are some recourses to supplement your learning, they can be used at any time during the course.

Developing Generations

1
Introduction

Attached are some recourses to supplement your learning, they can be used at any time during the course.

2
Examining the Generational Mix

Attached are some recourses to supplement your learning, they can be used at any time during the course.

3
Motivations, Work Habits, Contributions

Attached are some recourses to supplement your learning, they can be used at any time during the course.

4
Generational Motivations

Attached are some recourses to supplement your learning, they can be used at any time during the course.

5
Building a Multi-Generational Workforce

Attached are some recourses to supplement your learning, they can be used at any time during the course.

6
Chapter 1 Quiz
7
Tailored Development Approach

Attached are some recourses to supplement your learning, they can be used at any time during the course.

8
Effective Development Techniques

Attached are some recourses to supplement your learning, they can be used at any time during the course.

9
Summary

Attached are some recourses to supplement your learning, they can be used at any time during the course.

Final

1
Final
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