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Motivating Your Team – A Quick Course

Learn and Practice The Most Critical Skills Every Team Leader Must Know
Lawrence M. Miller
315 students enrolled
English [Auto-generated]
Identify sources of motivation in the three major types of motivation.
Develop an analysis of problem behavior.
Identify ways to improve the social motivation derived from team membership.
Increase intrinsic motivation derived from the work itself.
Develop a plan to increase the motivation of team members using a scientific approach.

If you want to lead a self-managing and highly motivated team, this course if for you. It is intentionally short and to the point.

The instructor has authored ten books on management, leadership and motivation and has consulted with major corporations for more than forty years. This short courses distills the most critical lessons needed to motivate your team members.

A high performing team is highly self-managed and self-motivated. But, it is the manager who creates the conditions, the encouragement and provides the coaching that brings the team to this point of self-management. Creating a sense of worthy purpose is essential, as well as a team dynamic that creates bonds that unite the team and brings out their most positive energy. Caring and psychological safety have proven critical. You will learn how to build this sense of purpose, and create the social system that unites team members. 

You will also learn how to deal with negative behavior in the most positive way possible. 

In this course you will learn the following: 

  • Identify Sources of Motivation that will motivate all team members.
  • How to use both Intrinsic and Extrinsic Motivation
  • How you can optimize Social Reinforcement from the team itself.
  • How to develop a system of motivation in the organizaton. 
  • How to analyze behavior and its influences using the ABC Model of Managing Behavior.
  • How to use reinforcement schedules
  • How to distinguish the difference between performance problems that require new skills versus motivation.

Why learn from me? I have helped almost one hundred companies develop systems of teamwork and motivation over the past forty years. These companies include Honda, Toyota, Shell Oil Company, Merck, American Express, 3M and many more. I have been hands-on in manufacturing, healthcare and technology companies. 


Course Objectives

A Few Essential of High Performing Teams

What Google Discovered: Caring, Safety and Trust

Google conducted a major research project to determine the cause of high performance among their thousands of teams. It all comes down to trust, caring and safety.

A Few Basics of Team Leadership

A Few Basics

•You must meet! Regularly

•Can be a daily “huddle” or weekly team meeting.

•Can be live or virtual

•You must have a scorecard!

•Team members must share ownership of a process and customers

•Roles need to be defined and shared

•Mistakes are experiments… essential to continuous improvement

Team Self-Assessment and Agenda - Activity

I am attaching to activity documents that I think will be helpful. The first is a PDF file that is a Self-Assessment that can be used by you and your team to identify areas for improvement. The behavior definitions in this assessment have been developed over many years by several different client organizations as they have implemented a process of team management. The second document is an Excel spreadsheet that has proven useful as an agenda and action planning form. You will notice that there are standard agenda items, which you may change; and, there are lines for new business. When you put in the start time, time allocated for each topic, the times automatically adjust for total time and time remaining. I suggest you try using this with your team and modify it as you see fit.

The Hierarchy of Motivaton

The Hierarchy of Motivation

The job of management is to optimize all available sources of motivation to increase those behaviors that contribute to the success of the organization.

Rather than needing to choose from one motivation theory or another, the hierarchy of motivation, that includes spiritual higher purpose, social motivation, and situational motivation is inclusive and holistic.

The Purpose Principle

•Beyond the “self” – Martin Eden

•Beyond the work setting

•Beliefs that are deep within our selves

•Things for which we will sacrifice with no “apparent” reward

•How is this relevant to

your work?

The Power of Purpose - Activity
Social Motivaton
Social Motivation - Activity

•Identify factors, causes, that either increase or decrease trust within the members of your team.

•What factors increase or decrease trust between your team and other teams?

•What may increase trust or distrust between yourself as a team leader and the members of your team?

•Finally, what is one thing that you can do differently to increase trust among team members and with yourself.

Situational Motivation

Situational Motivation:

The theory and science of behavior analysis explains a lot of motivation. 

It defines influences on behavior as those that come before a behavior,


And those that come after the behavior,


It is a “Learning Theory” that describes how we acquire and strengthen behavior. 

Getting the Most From Intrinsic Motivation

Intrinsic vs. Extrinsic Motivation - The Controversy
How You Can Optimize Intrinsic Motivation
Optimizing Intrinsic Motivation - Activity

The Science of Behavior Management

Analyzing Performance
Fact Based Definitions Matter
Pinpointing Behavior vs. Attitudes
Antecedents: Prompts, Cues, Targets
Teams Keep Score
Visual Display
Scorekeeping and Visual Display Activity
Making Goal Setting Effective
Principles of Effective Reinforcement
The Balance of Consequences
Engagement in Continuous Improvement
Punishment, Anyone?
Activity - Systems of Motivaton


Final Thoughts on Motivation
Bonus Lecture: Some Additional Resources
You can view and review the lecture materials indefinitely, like an on-demand channel.
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
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2 hours on-demand video
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Certificate of Completion