4.34 out of 5
4.34
138 reviews on Udemy

Performance Management: Build a High Performing Team

Transform the way you manage your teams performance
Instructor:
Bob Bannister
1,604 students enrolled
English [Auto-generated]
Connect the organisational vision with task level objectives
Write concise, specific and attainable objectives
Measure performance effectively
Understand key performance indicators
Adapt your approach to performance management
Effectively support your staffs development

This course covers three essential topics under the management umbrella: The golden thread of objectives, measuring performance, and managing performance.

First you will learn a systematic method for connecting your organisational vision with day to day task level objectives, a critical aspect in driving motivation and commitment in teams and individuals. We call this the Golden Thread, the connection that runs through every stage from vision to task. Without this connection daily activities can begin to feel misguided, unnecessary, and even debilitating. 

The second topic will save you a massive headache by teaching you how to measure and monitor effectively. We must measure progress towards targets, but measuring and monitoring in the wrong areas could cause skewed or even false results, not to mention the wasted time and effort involved. Get to grips with multiple potential measures, and understand what key areas you should be measuring in order to recoup clear accurate, and useful data. 

The final topic in this course is managing performance. Through our lessons you will learn ways of adapting your approach to performance management to meet properly individuals needs. Using our will vs skill matrix you will discover a formula for prescribing an approach based upon your staff members current competence and attitude. 

Performance management course introduction

1
Course introduction

Golden thread & setting objectives

1
Connecting vision with task
2
Why bother with the golden thread?
3
Organisational vision
4
Functional strategy
5
Critical success factors
6
Objectives
7
Gaining commitment
8
Task level objectives
9
Golden thread & setting objectives - summary

Measuring and monitoring

1
Introduction
2
Measuring the right thing
3
Understanding key performance indicators
4
Balanced measurement
5
Financial measures
6
Customer measures
7
Process measures
8
Learning measures
9
Balanced score card
10
Implementation

Will vs Skill

1
Introduction
2
Will vs Skill Matrix
3
Direct
4
Encourage
5
Support
6
Delegate
7
Summary
You can view and review the lecture materials indefinitely, like an on-demand channel.
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
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Includes

2 hours on-demand video
Full lifetime access
Access on mobile and TV
Certificate of Completion