Salesforce Admin 201 Certification Practice Test
Organization setup – 3%
User setup – 6%
Security and Access – 14%
Standard and Custom Objects – 15%
Sales and Marketing Applications – 15%
Service and Support Applications – 12%
Activity Management and Collaboration – 3%
Data Management – 8%
Analytics – 10%
Workflow/Process Automation – 12%
Desktop and Mobile Administration – 1%
AppExchange – 1%
Word from Salesforce
The Salesforce Certified Administrator program is designed for individuals who have experience as a Salesforce administrator. The program encompasses the breadth of applications, the features and functions available to an end user, and the configuration and management options available to an administrator across the Sales, Service, and Collaboration Clouds.
The first credential in the program is the Salesforce Certified Administrator. This credential focuses on the features and functionality used to maintain a Salesforce implementation. The second level in the program is the Salesforce Certified Advanced Administrator. This credential is targeted toward the Salesforce Certified Administrator who has mastered Salesforce configuration maintenance, can demonstrate an understanding of administration best practices, and is able to use the advanced features and functionality to solve a variety of business problems.