4.8 out of 5
4.8
71 reviews on Udemy

The Superstar Manager Course

Learn to create and implement a continuous-improvement management system and SHINE in your role of Supervisor or Manager
Instructor:
Paul Lynn
741 students enrolled
English [Auto-generated]
Manage your area better than you ever imagined doing before!
Create a continuous-improvement management control system
Capitalize on the best practices you will soon be able to identify
Develop management tools tailored to any company / functional area
Communicate powerfully using the language of performance metrics
Visualize operations in terms everybody can understand
Improve the productivity and efficiency of a business unit
Architect impactful data collecting / reporting systems
Express the effectiveness of a business unit with numbers

Learn straight from a management consultant and turnaround artist how to create and implement a management control system for any area of any business in any industry and then to manage that area making it leaner, faster and better all the while highlighting your success for the world to see.

We all want to grow in our management careers. The Manager who sits in his/her chair the longest with the most paper on the desk is rarely the one promoted. It’s usually the one who takes whatever and whomever is given and makes it BETTER! The one who succeeds where everybody else fails is the manager on the career fast track.

If your successes are invisible, then they might as well not exist. So we’ll be creating from scratch a management control system that will measure the performance of your area, show it change and improve over time, document your actions, and turn into not only a management tool, but also a biography of YOUR VALUE to the company.

Your next performance review doesn’t have to consist of your boss telling you what (s)he thinks about you and making sorry excuses as to why you aren’t getting much of a raise. It can be a tour de force of you walking in and laying hard, empirical evidence of your contributions on the table and illustrating in indisputable terms (i.e. dollar values) why YOU ARE the company’s superstar!

Introduction

1
Promotion
2
Course Notes
3
Contacting Your Instructor
4
Objectives
5
Course Breakdown

Theoretical Vol 1 - How Things Are (The Notorious Status Quo)

1
Intro to Theoretical
2
Objectives
3
Prevalent Management Culture
4
The Typical $50k-75k Manager
5
A Normal Day in the Life
6
Was Today a Good Day or a Bad Day?
7
Quiz
8
Summary and Assignment

Theoretical Vol 2 - How Things Should Be (Our Goal)

1
Objectives
2
Culture of Continuous Improvement
3
The SUPERSTAR Manager
4
An Effective Day
5
Quiz
6
Summary and Assignment

Theoretical Vol 3 - Roadmap: How to Get From Here to There

1
Objectives
2
Was Blind, But Now I'm Gonna See!
3
Numbers, Where Have You Been All My Life?!
4
The Insufficient Toolbox (Find the Tools, Fix The Tools or Create the Tools)
5
Culture Shock: Change the Attitudes and Behaviors
6
A Man / Woman of Action: Time to Perform
7
A Few New Skills
8
A Ton of Tools
9
Quiz
10
Summary and Assignment

Theoretical Vol 4 - You Weren't Born Blind; You Were Raised Blind

1
Objectives
2
Obscurity vs. Visibility
3
Driving a Car - Inputs, Outputs, Conversions
4
What is Management?
5
How We Manage Our Own Lives
6
How Does a Competitive Athlete Train
7
How We Manage Our Business
8
What We Need to See
9
Quiz
10
Summary and Assignment

Theoretical Vol 5 - Indicators and Metrics (aka Numbers)

1
Objectives
2
What Are Indicators?
3
What Are Metrics?
4
What Can These Numbers Tell Us? (Hint: Everything!)
5
Where Are These Numbers Now?
6
Could Anything Be Better Than Numbers? Yes - Colors!
7
Quiz
8
Summary and Assignment

Theoretical Vol 6 - But I Don't Have a Fancy System...

1
Objectives
2
To Buy or to Build
3
Your Two Most Undervalued and Underutilized Assets
4
Even More Options for Tools
5
Quiz
6
Summary and Assignment

Behavioral Vol 1 - Clear Your Plate

1
Intro to Behavioral
2
Objectives
3
The Myth of the "Working Manager / Supervisor"
4
You Are a Grossly Overpaid Worker!
5
Offload Everything Possible
6
Quiz
7
Summary and Assignment

Behavioral Vol 2 - Leave Your Desk Behind

1
Objectives
2
You Can't Manage from Behind a Desk
3
Emails and Phone Calls: Quick but Lacking
4
Quiz
5
Summary and Assignment

Behavioral Vol 3 - Change Isn't Just for You

1
Objectives
2
Information Isn't Harvested - It's Force-fed
3
"You'll Hear it from Me First"
4
The Only Bad Information is the Information You Don't Have
5
Quiz
6
Summary and Assignment

Behavioral Vol 4 - Problems? You Mean Opportunities!

1
Objectives
2
What is a Problem?
3
Aggressively Document Problems
4
Every Problem Deserves Your Attention
5
In These Parts, We REWARD Problems
6
Quiz
7
Summary and Assignment

Behavioral Vol 5 - Reactive or Proactive?

1
Objectives
2
The Cost of an Ounce of Prevention vs. A Pound of Cure
3
Anticipate the Problems and Prepare
4
Drive the Business Like a Car (Scanning the Road Ahead)
5
Quiz
6
Summary and Assignment

Theoretical Vol 7 - Let's Build an MCS! (What the Hell is an MCS?)

1
Objectives
2
Continuous Improvement
3
The Management Cycle (Plan, Do, Check Act)
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4.8
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Includes

11 hours on-demand video
40 articles
Full lifetime access
Access on mobile and TV
Certificate of Completion