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Understanding Jira for users, managers and admins

Everything you need to know to get started with Atlassian's powerful agile project management and issue tracker tool.
Instructor:
Dan LeFebvre
14,843 students enrolled
English [Auto-generated] More
Understand Jira's core features and how it works.
Use Jira more productively.
Benefit from Jira as a team leader or manager.
Set Jira up for your team or company as an administrator.

This Introduction to Jira course will get you up to speed on how to be more productive and effective in Jira. With six hours of content, we’ll focus on the three main types of users in Jira. The modules in this course are broken up for each of these types, so no matter which one you are you’ll be able to quickly access the things you need.

We’ll start by covering some core concepts and terms you’ll need to know about both agile and Jira before diving into the software itself.

After that, we’ll look at Jira from an end user’s perspective. What are the key things you’ll need to know as someone who’s just using Jira at your company? That’s what we’ll look at in the second module.

When you’re a team leader or manager using Jira, there’s some things you can do to help your team be more effective. So we’ll look at some of these things in the third module.

Finally, as a Jira administrator there’s a lot of ways you can help your company by setting them up for success in Jira. In the fourth module, we’ll look at Jira from an administrator’s perspective.

Now even though this course is organized for different types of users, I wanted to make it so no matter what type of user you are you’ll benefit from watching all of it if you wanted. For example, even if you’re only using Jira as an end user you can find it beneficial to understand how Jira workflows and processes work so you can “speak the language” when you’re asking your Jira administrator for something.

Course Introduction

1
Course introduction and Jira overview
2
How to use this course successfully

Terms & Concepts

1
Section introduction
2
Understanding the basics of agile
3
Stories and epics
4
Issues and projects
5
Next-gen projects
6
Understanding the different Jira versions

Basics of Using Jira

1
Section introduction
2
Overview of Jira's interface
3
Looking at projects in Jira
4
Creating issues
5
Searching for issues
6
Overview of the issue detail view
7
Old issue detail view vs new issue detail view
8
Working with filters
9
Overview of a scrum agile board
10
Continuing to look at a scrum agile board
11
Overview of a kanban agile board
12
Continuing to look at a kanban agile board
13
How next-gen projects work
14
Working with epics in classic projects
15
Working with epics in next-gen projects

Jira for Managers & Team Leads

1
Section introduction
2
Creating a scrum board
3
Editing a scrum board
4
Creating a kanban board
5
Editing a kanban board
6
Working with dashboards for your team
7
Saving filters for your team
8
Bulk creating issues
9
Bulk editing issues
10
Finding reports in Jira

Jira for Administrators

1
Section introduction
2
How user management works in Jira
3
Creating a new project
4
Overview of project administration
5
Overview of Jira administration
6
Understanding schemes
7
Creating a new issue type
8
Creating custom fields
9
Working with screens
10
Understanding the concepts behind workflows
11
Workflows in Jira
12
Using resolutions
13
Simplified workflows

Course Summary

1
Course summary

Bonus: Udemy Q&A

1
How to get issues to show up on scrum and kanban boards at the same time
2
How to move issues between projects
3
How to show the search dropdown boxes

In this video we'll answer a question from Ken in the Q&A section of this course. Ken says he's not able to see the dropdown boxes in JIRA search, so we'll look at how to show those if they're not there.

4
Understanding "Automatic" assignees

In this video we'll answer a question from Steven in the Q&A section of this course. Steven is wondering what it means when you assign an issue to "Automatic".

5
How to tag issues from a sprint with a specific version

In this video, we'll answer a question from Saurabh on how to update issues from a sprint and associate it with a version. 

6
How to fix an error when adding transitions in a workflow

In this video we'll answer a question from Gerald in the course Q&A section, which you can see here: https://www.udemy.com/introduction-to-jira/learn/v4/questions/1983788

Also referenced is this documentation: 

https://confluence.atlassian.com/jirakb/cannot-add-transitions-or-delete-steps-in-draft-workflows-203392961.html

7
Customizing the issues in a new Agile board
8
Troubleshooting a mismatch in projects
9
How to delete a board
10
Understanding boards and filters
11
Creating a screen from scratch
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Includes

7 hours on-demand video
Full lifetime access
Access on mobile and TV
Certificate of Completion